At Marketyfy (a venture of Globelectra), we value your business and strive to deliver the best digital marketing and development services. Please read our policy regarding cancellations and refunds carefully.

1. Cancellation of Services

• Retainers: For monthly retainer services (SEO, Social Media, Maintenance), clients may cancel their subscription by providing a written notice at least 30 days in advance via email to [Your Support Email].
• One-time Projects: For one-time projects (Web Development, Branding), cancellation requests must be made within 7 days of signing the contract or before the project development phase has commenced, whichever is earlier.

2. Refunds

• Service Delivery: Due to the nature of digital services, we generally do not offer refunds for services that have already been executed, delivered, or where resources have already been deployed.
• Ad Spend: Budgets paid to third-party platforms (e.g., Google Ads, Meta Ads) are non-refundable by Marketyfy under any circumstances, as these are paid directly to the ad networks.
• Advance Payments: Advance deposits for web development or custom projects are non-refundable if the project is cancelled by the client after the work has begun.

3. Disputes If you believe you have been charged incorrectly or are unsatisfied with a deliverable, please contact us at contact@marketyfy.com within 7 days of the billing date. We will review the matter and aim to resolve it amicably.